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What: Casual, noisy, Italian restaurant. Good for post-shopping meal or group outing. Not for a romantic meal for two.
Prices: Pretty reasonable.
Vegetarian menu: Awful. They clearly don’t care about vegetarians. Secondi section didn’t have any veg option. There were only 3 veg mains, all pasta and one was not available when I was there. As boring as can be. I asked if the chef could make me something more interesting and the waitress came back and offered….wild mushroom risotto, the veg option on just about every restaurant’s menu. For shame! Also, after telling the waitress that I was vegetarian she asked me if I ate fish?!? “No”, I replied, “I am vegetarian.” She told me that some vegetarians eat fish. Since when is fish a vegetable? The manager really needs to eliminate this level of ignorance among staff.
Drinks: Full bar.
Service: Friendly and helpful, though ignorant of what it means to be vegetarian.
Comfortable? Not really. We had to queue in the tiny bar area for 40 minutes due to a rugby match. Bar area had very uncomfortable stools, was dirty, scruffy and loud. Upstairs the chairs were okay but the table was a little small for two. When we asked the waitress to close a nearby window because the cold air was blowing right in on us we were told she couldn’t because other customers liked it open. Er, were they paying more or what???
Was the food good? Less than adequate. In the end I had to order truffle tagliatelle. It was as boring as you can imagine. Pasta with olive oil and a few black specks. This is what they offer vegetarians. Total lack of imagination here. Olives on ice were excellent, as was the bread. Roasted mixed carrots in a bag looked nice but were under seasoned and didn’t have any flavour. Disappointing. Posh chips were okay, nothing special. Free tap water was good.
Problems? No side plates were provided for the shared starters. They were out of sorbet.
Toilets: Funky, clean, mirrors in cubicle, but very few.
My advice to the chef: The chef here really needs to improve the vegetarian options. Any amateur cook can produce wild mushoom risotto or pasta and olive oil. I expect a lot more from a professional.
My advice to the manager: The staff need to be trained so that they do not offer fish to vegetarians. Also, why was the comfort of other patrons given priority over our table?
Overall: A very disappointing restaurant for vegetarians. Chef has no idea how to cook without meat.
Note: Management were asked to respond to this review.